Contact information

Questions about an order or looking for help choosing the right piece? The Fawli team is always ready to assist. Whether you need guidance with a product, support with a recent purchase, or simply want to share feedback, we’re happy to hear from you. Our goal is to make every interaction friendly, helpful, and straightforward.

You’re welcome to use the contact form on our website, or reach us directly using the information below.

Company name: Fawli
Address: 16 Wavell Way, Arbury, Cambridge CB4 2DH, United Kingdom
Email: support@fawli.com

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00
Average response time: within 12 hours